Unified inbox
The inbox brings stored conversations from connected seats into one workspace. Filters help you find threads needing attention; opening the thread provides the context needed to reply.
History is limited by the identities, messages, and events recorded in the workspace. It is useful for coordination, but is not a permanent record of every contact across every tool or seat.
Workflow
- Filter conversations needing attention and open the relevant thread.
- Check the sender, latest inbound message, and any truncated context.
- Resolve active sequence outreach before queuing a manual reply.
- Apply a supported canonical tag and verify any opt-out changes.
In practice
A prospect asks for pricing. Read the full available thread, stop active follow-ups with the combined stop-and-reply operation if necessary, then classify the reply using its actual content.
Boundaries
Sequence-scoped inbox matches can be direct, shared-chat, or person-related. Shared membership does not prove a campaign earned a reply. No history match does not establish permission to contact.
Tools for this workflow
- list_conversations
Find recorded conversations needing attention and page through an inbox.
- get_conversation
Read the recent messages in one recorded conversation.
- send_reply
Queue a reply in a specific existing LinkedIn conversation.
- tag_conversation
Classify a conversation with a canonical tag or custom labels.
- get_person_interaction_history
Inspect a person's recorded events, messages, planned sends, and active enrollments.